DELIVERY

• Orders are processed within 1 business day (excluding weekends and holidays)
• Delivery time: 2-3 business days depending on your location
• You will receive a tracking number once your order has shipped

Currently, we ship to all EU countries and the UK. If you’re outside our shipping zones and would like to place an order, feel free to contact us at hello@soilmates.com to explore options.

SHIPPING RATES

Netherlands, Belgium, Germany
Free from €20, otherwise €5.50

Estonia, Latvia, Lithuania
Free from €20, otherwise €5.95

Ireland, France, Denmark, Luxembourg
Free from €30, otherwise €8.95

United Kingdom
Free from €50, otherwise €11.95

Poland, Hungary, Spain, Portugal, Austria, Italy, Finland
Free from €60, otherwise €11.95

Rest of Europe
Free from €75, otherwise €14.95

Please note:
For orders sent outside the EU, import duties and taxes may apply to the order. Any import duties and taxes payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.   

Currently, we ship to all EU countries and the UK. If you’re outside our shipping zones and would like to place an order, feel free to contact us at hello@soilmates.com to explore options.

At Soilmates, we want you to be completely satisfied with your purchase. If for any reason you’re not happy, you can return your product for free within 30 days of delivery for a refund or exchange.

To qualify for a return:

• The product must be unopened, unused, and in its original packaging.
• Sale items are not eligible for return.